After Sales Service

Sales cannot be done once and for all. After the product is sold, you will definitely receive the customer’s after-sales request. What we can do for you is to provide you with good after-sales service.

In addition to refunds and reissues, we will also Record your feedback and analyze the product, and take measures to reduce the probability of complaints as much as possible.

How we work

  • 1.Submit the after-sales order number

    We need you to provide the order number for after-sales support, and check the product details of the order, logistics details, etc.

  • 2.Record customer feedback

    We record all the questions to make sure they are not forgotten.

  • 3.Resend / Refund

    Refund or reissue the order according to the customer’s needs, and follow up to ensure that the reissue/refund is processed.

  • 4.Analysis of after-sales problems

    We will regularly sort out after-sales problems, analyze the products that cause after-sales problems, and take measures to reduce the probability of complaints as much as possible.